Refund policy

Thank you for shopping with Velvet Wink Beauté. We want you to be completely satisfied with your purchase. 

* Returns: We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. 
* Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. due to the hygienic nature of beauty products, items that have been opened or altered cannot be accepted.
* Refunds: Once we receive and inspect your return, we will notify you if the refund was approved. If approved, you will be automatically refunded on your original payment method within a standard processing window.

To initiate a return or if you have any questions, please contact our support team via our online Contact Form.